Comments on: Norton Online Backup 2.0 1User/25GB http://softwareshub.com/norton-online-backup-2-0-1user25gb/ Tue, 09 Nov 2010 01:38:25 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Buzz http://softwareshub.com/norton-online-backup-2-0-1user25gb/comment-page-1/#comment-1629 Buzz Fri, 23 Jul 2010 22:02:06 +0000 http://softwareshub.com/norton-online-backup-2-0-1user25gb/#comment-1629 The initial backup failed repeatedly with code A2222. After many support requests and hours on chat/phone/etc, the "case manager" (Level 4 support?) stated that Norton Online Backup supports a maximum of approximately 1. 5 - 3. 0GB per backup. Mmmm. This won't meet my needs. Also, beware of exorbitant costs for additional storage ($69. 99 for 25GB of additional storage beyond the initial 25GB). Maybe I'll re-try this product in a couple of years. For now, I'm going to try another service. Rating: 1 / 5 The initial backup failed repeatedly with code A2222. After many support requests and hours on chat/phone/etc, the “case manager” (Level 4 support?) stated that Norton Online Backup supports a maximum of approximately 1. 5 – 3. 0GB per backup. Mmmm. This won’t meet my needs.

Also, beware of exorbitant costs for additional storage ($69. 99 for 25GB of additional storage beyond the initial 25GB).

Maybe I’ll re-try this product in a couple of years. For now, I’m going to try another service.
Rating: 1 / 5

]]> By: L. Koh http://softwareshub.com/norton-online-backup-2-0-1user25gb/comment-page-1/#comment-1628 L. Koh Fri, 23 Jul 2010 21:12:55 +0000 http://softwareshub.com/norton-online-backup-2-0-1user25gb/#comment-1628 After I read the user comment in Amazon. com, I checked with the customer service prior to purchase this on whether there is a maximum backup capacity each time. The answer is no. I go ahead and purchased this product. Unfortunatley, there is certainly this unwritten limitation. I can not get my huge folder backed up successfully after many trys. I am never really impressed with Symantec's support to any of its products to begin with after my many years experience. Rating: 1 / 5 After I read the user comment in Amazon. com, I checked with the customer service prior to purchase this on whether there is a maximum backup capacity each time. The answer is no. I go ahead and purchased this product. Unfortunatley, there is certainly this unwritten limitation. I can not get my huge folder backed up successfully after many trys. I am never really impressed with Symantec’s support to any of its products to begin with after my many years experience.
Rating: 1 / 5

]]>