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X-Rite EODIS2 Eye-One Display 2
Autor Air
- Mac and PC compatible- Mac OS X, Windows 2000, Windows XP and Windows XP 64
- Compact colorimeter for emissive color measurements of LCD, CRT and laptop displays
- Highest sensitivity in dark areas for better control in shadow detail and more neutral gray scale
- Detachable ambient light head to capture ambient light measurements – also serves as a dust protector for your device!
Product DescriptionThe Xrite Eye-One Display 2 is an, easy-to-use, powerful solution that provides the best monitor profile quality ever! With enhancements to both hardware and software, you’ll achieve consistent, predictable color on all types of monitors (LCD and CRT). Eye-One Display 2 features an enhanced sensor providing higher repeatability, faster measurements and higher sensitivity in the dark areas for better control in shadow detail and a more neutral gray scale. Its l. . . More >>
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March 21, 2010 -
Photo, Media & Design -
5 comments
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Del.ico.us
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Digg!
They say that first impressions are lasting. . . . . . . . . The box it came in was ridiculously complex and poorly designed. Please note this is the first time in my 65 years of buying anything that I have commented on the packaging but this company (or their vendor) takes the cake. Once you get the product out of the box there are so many pieces of the box left that it’s impossible to reassemble. The product arrived in two pieces. I mentioned this in the email I sent. You gotta read their reply. . . . . . .
“Q6. What’s with the box? It’s like a puzzle! I want to store the product
for future use, and I certainly don’t need a box 5 times bigger than it
needs to be. Please consider including a small plastic box that can be
used over and over again for storage/use purposes. Who ever designed
your box must be obsessed with puzzles or layers of cardboard.
A6. This is typical Swiss/ German enginering. ”
Makes you wonder that if the Tech Support guy can’t spell “engineering” you might be in for trouble. (but I don’t think spelling really counts in emails, I just thought it was humorous).
The top of the device had seperated from the bottom as a result of inadequate or poorly placed glue.
I emailed the company and told them about it and they gave me a phone number to call for a replacement device. I called, gave the information asked for and that was on July 24th and I’m writing this on August 26th. No instructions or replacement yet. Perhaps I missed another deadline?
The on-screen instructions are NOT user friendly and confusing.
When you’re finished the color calibration part you’re presented more options. However; the options are not usable because they refer to other products you haven’t purchased or don’t even know about. It would seem to me that a capable programmer could have hid from view any products that are not installed. The rating given (2 stars) was given because I was successfully able to hold the top and bottom of the device together with a piece of Scotch tape and complete the calibration. I had purchased the Eye One 2 in the first place because I use 2 screens and since photography is a hobby and an occasional source of income it’s important for me to see the same colors on both screens. Had I not been able to complete that task, the rating would have been a 0 star, because of all the bureaucracy involved.
Although these folks are very friendly and give the impression of wanting to help, their followup is sorely lacking. I’m sending this review to them in hopes of helping their customer satisfaction and retention ability.
Finally – This is the response sent to me on July 27th. . . . . .
“On Jul 27, 2006, at 2:12 AM, GretagMacbeth Support wrote:
We have not heard from you concerning your request for support in the
48 hours since we sent you a response. Consequently, we have changed
the status of your question to SOLVED. ”
Can you believe that? Like I’m supposed to be waiting at my computer just to make sure I don’t miss a deadline (48 hours) that I didn’t know about or agree to in the first place. NICE!
Rating: 2 / 5
Documentation was sketchy. The product did not produce a better image on my MacBook Pro lap top.
X-Rite EODIS2 Eye-One Display 2
Rating: 1 / 5
I was looking for a colorimeter to give me a more accurate idea of what my prints would look like when they would return from the lab. I also wanted to create a color profile for a Canon photo printer that I’ve had a few years that’s starting to print almost everything too warmly.
This product was recommended to me by the customer service rep from a photo lab I use, but he didn’t use a Mac and couldn’t help me through the installation like he promised.
I struggled with it for at least 4 hours, and still could not get it to finish the calibration process. It kept wanting me to adjust RGB tones (separately) on my screen and the iMac monitor will only let you adjust brightness and contrast.
When I tried to work with my printer’s color, it did not allow any option other than monitor calibration. Maybe I was mistaken, but I thought I purchased a product that would do this too.
I’ve decided to use the color management that came already installed on my computer, even if it’s not “pro grade. ” Something’s better than nothing!
Rating: 1 / 5
Horrible documentation. The directions out of the box basically says plug it in, stick in CD, run software. That’s the extent of it. What it fails to tell you is that when you stick the CD in, there are four applications to run. . . er. . . which one do I run?! So I run the eye one match three – I have a dual monitor system – and when it’s done my blues look purple. Hmmmm. . . perhaps this entire time the default Windows color has always been purple and I’ve just been missing out the past 15 years. After all isn’t that why they call it the purple screen of death?
I decide to calibrate my second monitor, I turn to the manual to find out how. . . wait, no manual. No documentation. er. . . after fiddling with my computer for another half hour I finally figure it out. I calibrate my second monitor. . . hmmm. . . the colors look nothing like the first. In fact my background image of my son catching a football looks completely different depending on which monitor you look at. If these monitors are calibrated, then the software calibrated them to something completely different from each other.
I’m really confused on which color profile is the correct color profile. It’s actually made things worse.
Okay, perhaps that wasn’t the right software to use. Let’s try the next one. Eye-One Share or i1Share. The little tutorial on the righ hand sideof the screen instructs me step by step what to do. . . I’m not quite sure what this application is to do yet, since I’m just firing blind right now due tothe lack of documentation. Step 2 of the tutorial says “Make sure your Eye-Oneis calibrated” except the button on my screen to calbriate the Eye-One is greyed out and I can’t calibrate it. I’m stuck again.
I know one of the two remaining applications “ColorPoint” is suppose to calibrate presentation software like PowerPoint. . . er at least that’s what I gather. When I try to turn on the last application called “Diagnostics” nothing happens.
Rating: 1 / 5
After reading reviews of many satisfied customers, I purchased the Eye-One Display 2 color calibrator. It took me several hours to determine that it is not compatible with Windows Vista, even though the packaging said it was. The instructions were vague at best. Even after downloading what I thought was the upgrade from the X-Rite website, the software would not run because it could not find the “device”. I then spent a long time on the phone with X-Rite customer support who graciously figured out that it was the driver and everything was good. . . . . until the next time I used it, the calibrator fell apart in my hands — apparently broken in half. So now I am the proud owner of a broken color calibrator that cost me several hundred dollars. Other than that. . . . the calibrator seems to adjust the colors properly, but you need to press the device into the monitor, otherwise if the device is lightly hanging on your monitor, you will get an inaccurate reading.
Rating: 2 / 5