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Zonealarm Extreme Security
Autor Air
- PC Security
- Identity Theft Protection
- Browser Security: ZoneAlarm ForceField
- Secure online backup
- Real-time security Updates and free upgrades
Product DescriptionIt’s so powerful, that even new Internet threats that get by other PC security are detected and blocked – BEFORE they can cause damage to your computer, photos, music, your bank accounts, tax returns and personal identity. . . . More >>
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July 1, 2010 -
Utilities & Security -
5 comments
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Del.ico.us
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Digg!
Although the box shown is similar to the 2010 release, the product being sold is actually an earlier version (2009) of Zone Alarm. In the 2010 edition, the year is imprinted on the box. Perhaps this is why some people have experienced an install where key features were removed, etc. To view the difference, check out the Zone Alarm website, and you can see how similar the two products are.
Rating: 1 / 5
They removed the privacy feature from their product suddenly and without notice.
I asked them what had happened, and they told me that it was superfluous because web browsers incorporated this functionality.
I told them that since I use multiple browsers, the privacy feature was not superfluous to me. Since this feature required no further development, and no ongoing updates, there was no reason to remove it.
They replied, basically, T. S. , and refused to refund my money.
IMHO, this is equivalent to false advertising, because I bought the product based on features that they removed from the product for no reason — and I don’t patronize companies that pull a bait-and-switch like this.
Caveat emptor.
Rating: 1 / 5
I too have used ZoneAlarm for years and have been satisfied. Now I have ZoneAlarm Extreme. It appeared OK. They offer several optional add-ons. PC tuneup Pro is one I bought. It went through the motions and cleaned up some dead links and junk but I could not see any improvement in boot-up time or reduction in hard drive run-on. I’ve often wondered what would happen if someone broke in and stole my computer. Almost all of us have account information, etc on our computers. That concern prompted me to purchase their drive encryption program. The program began installation but then terminated, ending with error messages:
Pointsec PC error:
An unexpected problem has occurred and Prot_srv needs to close.
The above message is repeated for all four errors: PstartSr, P95tray, ZLclient. (4 errors total) These errors repeat faithfully upon reboot. The program did install the logon screen which pops up early in the boot process. When I tried to remove the software, a message says “removal is enabled once your drives are encrypted. ” In my case, the program is in limbo. It has a logon screen but the install did not complete and nothing is encrypted. I tried this in safe mode also. This is a major problem. Zonealarm will not run any more either because of the errors.
I sent detailed messages to ZoneAlarm tech support. No matter what messages or information I sent, they responded with, “we understand you want to remove the software. ” It was like they could not comprehend anything I was saying. The guy appeared to have no interest in solving anything. I tried contacting the company that actually produced the software but their website is boiler plated so nobody can get a message through to them.
I don’t expect that ZoneAlarm staff would be intimately familiar with everything inside a vendor’s software but it seems like if someone has a problem like this, they would try and contact the producer to get help. But that never happened. This is the WORST customer support NIGHTMARE I have ever had.
DO YOURSELF A FAVOR: AVOID THESE PRODUCTS! Bottom line? I paid about $65 to irreversibly trash my computer. No help in sight. Due to the nature of the encryption software it appears that I will have to replace my hard drive or maybe buy a new computer.
Rating: 1 / 5
I am not a computer person, but this products seems to work great for me. I first got ZoneAlarm about 5 years ago based on a recommendation from a friend in the I. T. department. I switched over from Norton and it has been a great product for me.
Rating: 4 / 5
This is a truly user friendly Security Suite that offers the renowned Zone Alarm Firewall, Anti-Virus, Anti-Spyware, e-mail protection, identity protection, Parental Control, & most of all Browser Security!
Zonealarm Extreme Security can be set to medium security as it learns the software applications that you regularly use. After about 21 days, you can set it to maximum security.
Rating: 5 / 5